Help Center

We're here to help you get the most out of Popcall.

I am having trouble enabling my mic/camera permissions.

If you're having trouble connecting to a call or sending a voice/video message because of your microphone or camera settings, try these steps:

Open the settings app in your phone
Search for Safari (Or whichever default browser your phone uses)
Scroll down and click Camera and/or Microphone
Make sure either "ask" or "allow" is selected
1. In other browser settings (such as Chrome), you may have to toggle the microphone and camera buttons on

See the video below for more details:

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